Refund policy

Returns & Refunds

We want you to be confident in your purchase. If you're not completely satisfied, you may request a return within 30 days of delivery.

To be eligible for a return:

• Items must be unused, unopened, and in their original packaging.
• Products that have been opened, used, or damaged after delivery are not eligible for return.
• Online courses, digital downloads, and other digital products are final sale and are not eligible for refunds.

Customers are responsible for return shipping costs unless the item arrived damaged or an incorrect item was sent. Original shipping charges are non-refundable.

To initiate a return or if you have any questions about your order, please contact us at info@browsymetrie.com before sending your item back.